Privacy Policy

Introduction

Welcome to Bizzsoft Digital ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a strategy session
• Subscribe to our newsletter or blog updates
• Engage with our services or become a client
• Communicate with us via email, phone, or other channels

This information may include:

• Name and contact information (email address, phone number, company name)
• Business information (company size, industry, marketing budget)
• Communication preferences and marketing interests
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages viewed, time spent on pages, and navigation paths
• Referring website addresses
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver the digital marketing services you request and manage our relationship with you
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Marketing: To send you promotional materials, newsletters, and information about our services (you can opt-out at any time)
• Analytics: To analyze website usage, improve our services, and enhance user experience
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Business Operations: To maintain security, prevent fraud, and ensure the proper functioning of our services

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data collected and the context:

• Consent: You have given us explicit consent to process your information for specific purposes
• Contract: Processing is necessary to perform a contract with you
• Legal Obligation: We need to comply with legal requirements
• Legitimate Interests: Processing is in our legitimate business interests, provided it does not override your rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email service providers, analytics platforms, payment processors)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
• With Your Consent: When you have given us explicit permission to share your information for a specific purpose

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure data storage and backup procedures

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, regulatory, or contractual obligations
• Whether the information is necessary for our legitimate business interests

When personal information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format

EU/EEA Residents (GDPR Rights)

• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

California Residents (CCPA Rights)

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to these third-party sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.

We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the use of Standard Contractual Clauses or other appropriate safeguards.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Cookie Policy

We use the following types of cookies on our website:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements
• Preference Cookies: Enable the website to remember your preferences

You can control cookies through your browser settings and opt-out of certain cookies without affecting your ability to use our website. However, disabling essential cookies may impact functionality.